Borrower FAQ

Responses and solutions to frequently asked borrower questions.

How many accounts do I need to share with my lender?
This is up to you and your lender. At minimum, your lender will likely ask you to share data from your primary checking account. If that account does not ha...
Wed, 21 Nov, 2018 at 2:42 PM
What exactly does my lender see?
Your lender sees a PDF report that contains up to 12 months of account balances and transaction history for the accounts you choose to enroll, along with a ...
Wed, 21 Nov, 2018 at 2:44 PM
Why aren't my online banking credentials working?
There are a few possibilities for why your credentials may not be working. First, you may not have selected the correct financial institution or banking...
Wed, 21 Nov, 2018 at 2:59 PM
What if I don't have online banking?
Most banks offer an easy online banking enrollment process that only takes a few minutes to complete, so you may be able to visit your bank's website a...
Wed, 21 Nov, 2018 at 3:08 PM