FAQ
General answers and solutions for frequently asked questions.
To reset your password, click here to visit our password reset page. Once there, type in the email address associated with your already existing Account...
Thu, 7 Mar, 2019 at 3:27 PM
The Refresh Period determines how long an AccountChek order remains open. The verifier (i.e., the loan officer or loan processor) may choose a 30-day, 60-da...
Thu, 7 Mar, 2019 at 3:44 PM
AccountChek supports 10,000+ institutions and account types, ranging from major banks to local credit unions. To find out if an institution is supported...
Mon, 26 Nov, 2018 at 6:19 PM
The Verification of Deposit is for depository institutions only. An investment institution (ex. Fidelity, TD Ameritrade, etc.) is not a depository instituti...
Mon, 26 Nov, 2018 at 6:19 PM
Security and accuracy are our top priorities. AccountChek security meets the high standards of security used by banks and other ultra-secure institutions, a...
Mon, 26 Nov, 2018 at 6:19 PM
White-labeling is the process in which we re-brand all AccountChek-borrower interactions with your company name, logo, and customized email text. This allow...
Mon, 26 Nov, 2018 at 6:15 PM