The VOA/VOIE Report column will display the report generation status. Before the first report is generated, the column will show a yellow exclamation mark and display a Not Opened or Pending status. A Not Opened status indicates that the borrower has not opened the invitation email and logged in to AccountChek. A Pending status indicates that the borrower has logged in, but may not have completed the linking process.
Once a report has been generated, the VOA/VOIE Report column will show a green check mark indicating that a report is available for view.
If an error occurs during the verification or report generation process, the VOA/VOIE Report column will display an Alert symbol, indicated by a red circle with a white horizontal bar. Alternatively, if a report was generated before this status was triggered, the column may display a combination of the checkmark and the exclamation mark symbols.
More detailed information, for all errors, is available here.