If your borrower can't locate their invitation email, there are a few steps you can take to resolve the situation.
If the borrower does not receive this new invitation, have them verify that the email is not being flagged as spam by their email client. Search both spam and junk folders to make sure.
Finally, verify that the correct email address was entered when the AccountChek order was placed. If the address needs correction, you can try updating it via our online dashboard. If you are unsuccessful, please contact firstname.lastname@example.org for further assistance.