Support : FormFree

How can we help you today?

Knowledge base

General

AccountChek Setup Guide 3

FAQ 6

See all 6 articles

Client Resources 3

Status Codes 6

Insufficient History (Code: 511, Dashboard Status: No Transactions / Encompass Status: Insufficient Transaction History)
Needs Update (Code: 509, Dashboard Status: Needs Update / Encompass Status: Credential Issue on Refresh)
Communication Issue (Code: 5032, Dashboard Status: Alert / Encompass Status: Unable to Connect to FI)
Harvest Failed / Harvest Unsuccessful (Code: 512, Dashboard Status: Harvest Failed / Encompass Status: Enrolled but Harvest Failed)
Data Inaccessible (Code: 540, Dashboard Status: Data Inaccessible / Encompass Status: N/A)

See all 6 articles

Encompass® User Guide

Getting Started with Encompass® 12

See all 12 articles

Troubleshooting 2

Encompass FAQ 3

AccountChek Dashboard Guide

Getting Started with the AccountChek Dashboard 9

See all 9 articles

Troubleshooting 2

Dashboard FAQ 2

Borrower Guide

Account Enrollment Walkthroughs 3

Borrower FAQ 9

See all 9 articles

Integration Guide

Integration Catalog 2

Integration Setup Guides 1

Setting Up a Default Verifier

Corporate Administrator Guide

Company & User Management Walkthroughs 5

Administrator FAQ 1

Why can't a user see orders?

Investor/Insurer Resources

Fannie Mae 1

Desktop Underwriter® (DU®)

Freddie Mac 2

FHA / HUD 1

Third Party Verification Services - Mortgagee Letter 2019-01

VA 1

Information on VA

USDA 1

Information on USDA

FFHC Compliance

Risk and Compliance Documentation 2

Roostify User Guide

Setup 1

Implementing AccountChek within Roostify

Loan Officer Guide 5

Borrower Experience 1

Understanding the Roostify AccountChek Borrower Experience

Demo 1

AccountChek Roostify Demo

Human Resources

HR Documentation and Notices 1

Transparency in Coverage

Community forums

Showing recent updates

FormFree Updates

Release Notes 26

June 2022 Encompass Release Notes

Posted by Customer Success, about 1 month ago
Last Reply by Customer Success about 1 month ago
May 2022 Release Notes

Posted by Customer Success, about 1 month ago
Last Reply by Customer Success about 1 month ago
April 2022 Release Notes

Posted by Customer Success, about 1 month ago
Last Reply by Customer Success about 1 month ago

See all 26 topics

Help Desk Software by Freshdesk Support Desk