Important information regarding the recent SolarWinds Orion Vulnerability (CVE-2020-13169):
FormFree does not utilize the SolarWinds Orion monitoring platform and hence we are not impacted by the CVE-2020-13169 vulnerability.
Industry-wide log in issues may be impacting the AccountChek user experience. This is due to many banks and credit unions experiencing online banking issues related to the nationwide stimulus checks. A large volume of bank customers are attempting to log-on to their bank account to check the status of their stimulus check. This increased volume in bank account inquiries has impacted our ability to connect and access data needed for AccountChek reports.
Borrowers attempting to use AccountChek may have difficulty logging in or may experience longer wait times. We are actively monitoring the situation and will send an update when the situation improves. Thank you for your patience.
Attention: Please check out our new status page at status.formfree.com for the current status of AccountChek.
Added Last 4 of SSN to the AccountChek Order Details Page | Enabled Editing of Last 4 of SSN and SSO-generated Email Addresses
On the order details page, the last 4 of the social security number, the digits the borrower uses to access AccountChek, have been added alongside the existing order details (name, email, phone number). This newly visible field can be edited by verifiers (lenders) that wish to update the borrower’s access code. Additionally, SSO-generated email addresses are now editable.
Why Was It Changed?
This change was made to give lenders greater ability to help borrowers log back into the service and make updates. Some AccountChek point of sale integrations do not include the last 4 of the SSN on order creation and use an SSO-generated email address for the borrower email. In these instances, updating the email address and last 4 of SSN will allow borrowers to log back into the service and add additional account information after the initial application process.
AccountChek Branding Updated for Verifier Dashboard and Borrower UI
AccountChek Verifier Dashboard
AccountChek logo at top of page
Logo displayed on various pages (login, logout, password reset, etc.)
New app icon when installed as an app
AccountChek Borrower and Passport UIs
New AccountChek logo at top, displayed if customer is not white labeled
Why Was It Changed?
FormFree completed a rebrand of all IP, including the FormFree website and the AccountChek and Passport services. All logos were simplified, modernized, and remain recognizable.