Important information regarding the recent SolarWinds Orion Vulnerability (CVE-2020-13169):
FormFree does not utilize the SolarWinds Orion monitoring platform and hence we are not impacted by the CVE-2020-13169 vulnerability.
Industry-wide log in issues may be impacting the AccountChek user experience. This is due to many banks and credit unions experiencing online banking issues related to the nationwide stimulus checks. A large volume of bank customers are attempting to log-on to their bank account to check the status of their stimulus check. This increased volume in bank account inquiries has impacted our ability to connect and access data needed for AccountChek reports.
Borrowers attempting to use AccountChek may have difficulty logging in or may experience longer wait times. We are actively monitoring the situation and will send an update when the situation improves. Thank you for your patience.
Attention: Please check out our new status page at status.formfree.com for the current status of AccountChek.
August 6, 2020 ENCOMPASS LOS UPDATES
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Cindy Snow
Several AccountChek updates are getting deployed on August 6, 2020 to the Encompass LOS integration!
1. Automatic update of the BORROWER EMAIL ADDRESS upon import of an AccountChek Order
2. Ability to Download, Refresh, or Close a report from the Order Management tab before the order is Viewed.
3. Ability to select the account history when requesting a refresh of an AccountChek report
4. Ability to select the bank accounts included when requesting a refresh of an AccountChek report
5. In the Order Management tab, the "Document ID" column has been changed to "Order ID."
6. Removed the "Customer Bank Accounts" box and the ability to request specific bank accounts with the VOA order.